Delete your FlashCash Global account
What deletion does
Deleting your account is permanent. When your account is deleted:
- Your phone number, email, name, and saved game IDs are permanently removed.
- Your identity-verification (KYC) record and ID photos are permanently deleted.
- You are signed out of all devices and push notifications stop.
- Order and payment records are kept — detached from your account profile — for accounting, fraud prevention, and legal compliance; delivery details you entered at checkout may remain part of them (see our Privacy Policy).
Before you start
- Your wallet balance must be zero. Spend any remaining balance first, or contact support for help.
- You cannot delete your account while an order, a payment, or a wallet top-up request is still being processed — wait for it to complete first.
Option 1 — delete from the app
- Open the FlashCash Global app and sign in.
- Go to Menu → Delete account.
- Read the confirmation and follow the steps to confirm.
Deletion takes effect immediately.
Option 2 — if you cannot sign in
Email us at support@salehcard.com and include the phone number your account is registered to. To protect your account, we will verify ownership by sending a one-time code to that number. Once verified, we complete the same deletion described above within 30 days.